The B2B software procurement process is burdensome and broken. 5 guidelines that help you avoid the ‘software bloat’ problem that prevents you from having better implementations.

I was reading an article the other day that referenced the 80/20 rule with regards to software. For those of you that haven’t heard of it, it states that 80 percent of users only use 20 percent of the features of a software product. We have all used Microsoft Word at one point or another,…

5 attributes we look for in a software partner, and 5 questions you can ask to keep us honest.

Looking back on the years I’ve spent at software startup companies, I have always had a bird’s eye view of the sales, product management, development and marketing processes, all crucial disciplines that go into making a software vendor a successful client partner. As head of marketing and analyst relations, my daily interactions touched every department…

Originally software agents were created to simplify IT, not make it more complex and unstable. Now what?

I was reading a poll recently that stated that 90% of systems and networks admins say that there were more responsibilities and demands on their time in recent years. Nine out of ten stated that there were more complexities involved with the systems they manage. Networks and server architectures are obviously getting more complex and…