The Managed Service Provider RMM Vendor Dilemma

For those of you not familiar with Vallum Software, Vallum is a provider of network/remote monitoring and management solutions, or NMM/RMM for the acronym. Our solutions help organizations and managed service providers (MSPs) monitor their/clients network equipment, servers, workstations, applications and databases for availability and health. Vallum’s solution, the Halo Manager, is operable in both…

The small and medium sized business (SMB) software challenge and 7 things you can look for to find the right solutions

You have all seen the ads by software vendors touting their software solutions and their benefits. Some of you might have even been directly pitched by some. Some focus their communications towards only large organizations, while others communicate the same offerings indiscriminately towards SMBs and large organizations alike. Those that target SMBs typically deviate their…

How important are analyst evaluations of software vendor solutions and are there any blind spots?

I came across an article the other day regarding NetScout, a provider of network performance management products that is suing Gartner Research over their magic quadrant placement, which they were obviously unhappy with. NetScout is claiming that the vendors that pay for Gartner Research services are ranked above those that do not. This article brought…

The B2B software procurement process is burdensome and broken. 5 guidelines that help you avoid the ‘software bloat’ problem that prevents you from having better implementations.

I was reading an article the other day that referenced the 80/20 rule with regards to software. For those of you that haven’t heard of it, it states that 80 percent of users only use 20 percent of the features of a software product. We have all used Microsoft Word at one point or another,…