The explosion of containers on the tech scene continues to evolve quickly, and they present some innovative and interesting capabilities. One of the hallmarks of containers are their small footprint and portability. The ability to run applications, processes, and microservices within them, along with the ability to start and stop them quickly for transactional and other one-time tasks present some interesting prospects. As with any new technology, containers bring with them some challenges....Read More
Think about the critical applications that you use to run your business. Now ask yourself the question, “How long could my business survive without them?” A few days? A couple of weeks? It is a question that not many businesses ask themselves until there is a serious outage. And no, just because some of your applications are in the cloud does not make them magically immune to outages. All of the cloud vendors have had serious outages, and some have lost data as a result. We have all seen the...Read More
If you are involved in technology in just about any capacity, you have probably had the need to evaluate software solutions. Most go out to the internet to find product reviews. Many of the reviews are similar with regards to the metrics they use, and most if not all evaluate and focus on the cost and functionality of the solutions. In my experience reading reviews, I have found one metric to be conspicuously absent in just about every case, and that is complexity of the solution. The...Read More
Managed Service Provider: Is your Remote Monitoring and Management vendor hindering your ability to service your clients?
One of the more important services that managed service providers (MSP) provide to their clients is monitoring of their platforms and applications. Ensuring that critical business applications, surrounding hardware and network equipment are healthy and available is vital to businesses and their financial wellbeing. Most MSPs rely on third party vendor solutions for their remote monitoring and management (RMM) capabilities. There are a small number of vendors providing solutions in this space,...Read More
Most organizations run their businesses with a mix of on-premise and cloud applications. Both types are dependent on internal network equipment and internet service providers (ISPs) for communication access. Ensuring that these applications, servers and surrounding network equipment is healthy and available is vital to organizations and their financial wellbeing. So here is the question. You sitting in your office and you cannot access one of the critical cloud applications you use to run your...Read More
I have worked in the software industry for a number of years, and for a number of different software vendors. Many of these vendors offered on-premise installed solutions. One of the things that consistently caught my attention was the large number of customers at each software vendor that were back-leveled on their current release, and some were back leveled more than one. Getting the back-leveled customers to upgrade was like pulling teeth, and in many cases we would end up having to do it...Read More