A simple test to find out if your MSP is providing the monitoring services as promised

When it comes to using a managed service provider (MSP), one of the more important services they provide is monitoring network infrastructure and critical applications. Ensuring that critical applications and the underlying network hardware is healthy and available, and that there is no unscheduled downtime, is critical. Many MSPs say they provide monitoring services, but…

Why your MSP cannot keep pace with your changing business needs

Many small and medium sized businesses (SMBs) utilize managed service providers (MSPs) for network monitoring and management (NMM) services. The reasons generally center on cost and complexity, as the majority of on-premise installed solutions can be expensive and complex. Licensing costs can be prohibitively expensive, and many SMBs do not have the technical resources in-house…

The case for why SMBs need to monitor their applications and network, and why many are not

You often hear about the need for organizations to be monitoring their applications and network infrastructure. Organizations rely heavily on the availability of their critical applications, the underlying databases, servers and network equipment to run their businesses. Critical applications and the surrounding network equipment need to be healthy and available with no unscheduled downtime. Unscheduled…